The Transport Voucher cushions commuting costs for families that rely on buses and MRT daily. The design keeps rules simple: a clear income threshold, a national rollout in two stages, and flexible redemption in $10 chunks credited to regular fare cards. Households share the value by loading different cards, so students, seniors, and working adults benefit together.
Transport Voucher 2025-Singapore’s $60 Aid Explained
| What it is | $60 Transport Voucher to help lower-income households manage bus and MRT fares |
| Who qualifies | Monthly household income per person ≤ $1,800; at least one Singapore Citizen or PR in the household |
| How many | One $60 voucher per eligible household; appeals may unlock one extra voucher for hardship cases |
| Distribution | Stage 1 (Dec 2024) auto-issued to prior eligible households; Stage 2 (14 Jan–31 Oct 2025) for new applications and appeals |
| Extra support | Households on ComCare Short/Long-Term Assistance (as of 31 Mar 2025) receive additional vouchers by end-July 2025 |
| Redemption | Redeem in $10 blocks; credit to one or more public transport cards at TransitLink counters and kiosks |
| Processing time | About 4–6 weeks from application approval to notification |
| Purpose | Keep public transport affordable and accessible while fares adjust |
Who qualifies for the Transport Voucher
Use this quick checklist before you apply:
- Income test: monthly household income per person ≤ $1,800 (gross income divided by the number of people living together). Count wages, self-employment income, overtime, allowances, bonuses, and commissions.
- Residency: at least one Singapore Citizen or Permanent Resident in the household.
- Appeals: slightly above the threshold but facing hardship (job loss, medical bills) may appeal through the local Citizens’ Consultative Committee (CCC).
Keep payslips, CPF statements, or income letters ready. If your situation changes mid-year, update records before submitting an appeal.
Dates that matter: two-stage distribution
Stage 1 (Dec 2024): about 270,000 households that received the voucher in 2023 and still meet the criteria receive the new voucher automatically. No action needed.
Stage 2 (14 Jan–31 Oct 2025): open window for new eligible households and appeals. Apply online via the official PTV portal or seek help at any Community Centre/Club. CCCs review hardship cases and decide on extra support.
ComCare path: households on Short-to-Medium-Term or Long-Term Assistance as of 31 Mar 2025 receive additional vouchers by end-July 2025 without reapplying.
How the $60 works at the gate
The voucher redeems in $10 denominations. You load the value to one or more public transport cards at TransitLink Ticket Offices, Top-Up Kiosks, or Assisted Service Kiosks. That flexibility lets families spread the credit across school and work cards. The balance pays regular bus and MRT fares until it runs out; you then top up as usual with cash or bank card.
Why the $10 blocks help: smaller steps control spending, prevent accidental over-loading of a single card, and stretch support across the month.
How to Apply in Stage 2 (simple flow)
- Prepare documents: NRIC/FIN, proof of income for each working member, household details, and any hardship documents (medical bills, retrenchment letters) if you plan to appeal.
- Submit the form: apply online or visit a Community Centre/Club for assisted application.
- Wait for review: CCCs verify income and residency; appeals include a short interview where needed.
- Receive the letter: approved households get a notification letter (physical or digital) that acts as the voucher.
- Redeem: bring the letter and your transport card to a TransitLink service point or kiosk to load $10 blocks.
Processing time: allow about 4–6 weeks from submission to notification during busy periods.
Missed Stage 1 or did not receive the letter
Some prior recipients may not receive Stage 1 letters due to address changes, duplicate household records, or updated income data. Take these steps:
- Update your records at the nearest Community Centre/Club.
- Apply in Stage 2 or file an appeal with supporting documents.
- Track status with your CC; keep copies of everything you submit.
Practical tips that stretch the Transport Voucher
- Split the value across cards used most often in your household.
- Load $10 at a time to match weekly travel and avoid idle balances.
- Pair with student/senior concessions where applicable to make the credit last longer.
- Note your redemption date and plan a second load mid-month if travel spikes.
Common errors to avoid
- Wrong household size on the form, which skews income-per-person. Count everyone living together.
- Missing income sources like allowances or commissions. Declare all gross income to avoid rework.
- Outdated address or phone number, which leads to missed letters or calls.
- Loading to a single card when several family members travel daily; share the credit.
FAQs
Eligible households receive $60. CCCs may approve one additional $60 voucher for appeals that show hardship.
Yes. You can split the $60 in $10 steps across multiple public transport cards.
At TransitLink Ticket Offices, Top-Up Kiosks, or Assisted Service Kiosks. Bring your notification letter and the card you want to load.
You can appeal through your CCC with documents that show financial difficulty, such as medical bills or a retrenchment notice.
Plan for 4–6 weeks from submission to notification. Timelines vary with application volume and document checks.
The Transport Voucher keeps public transport within reach for households that feel fare increases most. The two-stage rollout gives prior recipients an automatic path and opens a long window for new applications and appeals. Keep your records current, apply with complete documents, and use $10 blocks to share and stretch the credit across your family’s different cards. A few careful steps turn a small voucher into steady savings over months of bus and MRT travel.
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